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Online Pay and Conditions Advice


Use this form and click the 'Submit Query' button once for service conditions queries. The Service Conditions Team will try to get back to you as soon as possible. Please consult your steward or local rep first and please see the important note below.

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Advice

If you don't know your membership number, contact the branch office on 0131 558 7488.

IMPORTANT NOTE: Advice given via this website will only be general advice based on your question. Most issues depend on your individual circumstances, employer and contract of employment. Advice given via the website is therefore not a definitive statement of your rights under agreements or the law and it may not be applicable to your particular circumstances. Advice on agreements will be based on the Branch's interpretation of those agreements which may not be shared by the employer and may require to be tested through appeal structures.

Your employer should hold copies of agreements affecting your conditions and they should be available to you at your workplace on request.

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